Terms & Conditions

At Arvaa Diamonds, we deeply value the trust you place in us. To honor that trust, we are committed to maintaining the highest standards of security for all transactions and safeguarding your personal information with the utmost care. Our focus is on providing a seamless and secure shopping experience, ensuring that your privacy and data are always protected.

1. Collection of Personal Information

When you register on our website or visit our store, we collect certain personal details such as your email address and phone number. This allows us to maintain your wish lists, track your previous purchases, and record recently viewed products. We may also use this contact information to send you tailored offers and recommendations based on your browsing history, previous orders, and personal preferences.

We may share certain personally identifiable information with third-party service providers, including:

1. Information you provide directly, such as your name, email address, and phone number.
2. Information collected while you use our services, such as device details, location, and network carrier.
3. This information is shared with trusted third-party providers to help us: a. Customize and enhance your website experience. b. Conduct behavioral analytics to improve our offerings.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.

3. Cookies

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Arvaa.in to provide you with uninterrupted service. Arvaa.in does not use cookies to save Personal Information for outside uses.

4. Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

5. Prices

Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and diamond prices, so our prices change as well. The pricing of the metal on the day of purchase/ advance payment will be considered in pricing for customer.

Prices on Arvaa.in / Arvaa Store are subject to change without notice. 

Pricing may change slightly due to variance between metal and diamond estimate provided on website and the actual finished product. Such increase/ decrease would be collected/ refunded to the customer at the time of final sale.

6. Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

7. Questions

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@arvaa.in.